Duolab partners with Revieve to Deliver Customizable Skincare Through the Power of AI

Duolab partners with Revieve to Deliver Customizable Skincare Through the Power of AI

Duolab, an innovative start-up developed by the L’OCCITANE Group, today announced the launch of its online skin diagnostic tool, developed in partnership with Revieve, a personalized digital brand experience company working with global brands, including retailers and digital service providers in the beauty, skin, health and wellness categories.

DUOLAB’s next-generation beauty system features a countertop lab device capable of blending 20 different facial treatment formulations through an assortment of “mix-and-match” Duo capsules. DUOLAB’s flexible routines can adapt to changing daily skin needs with personalized serums and moisturizers rich in natural active ingredients, preservative-free and freshly blended on demand. As part of its newly designed and updated website, DUOLAB has partnered with Revieve to add personalized digital skin analysis as the first step in helping consumers find the right product formulations for their needs.

“Adapting and customizing a flexible skincare routine for each person is DUOLAB’s raison d’être,” said Alain Harfouche, CEO of DUOLAB. “Of course, the most important first step is to identify the personal needs of the client: their skin type, goals, lifestyle and preferences. By working with Revieve, we are able to combine consumers’ own observations with smart AI technology that analyzes multiple aspects of their skin and recommends a tailored “prescription” to meet their needs. »

The partnership connects DUOLAB to the Revieve Health-Beauty-Wellness platform and AI Skincare Advisor, which leverages Revieve’s proprietary computer vision technology that measures over 120 skin metrics to provide users with in-depth analysis of their skin.

New clients start with an online skin diagnosis on DUOLAB’s website, powered by Revieve. Users answer questions about their skin concerns and personal needs, enter their location, and upload a selfie image. After analysis, the tool recommends a tailor-made “prescription” of capsule combinations to meet the customer’s needs. Later this year, Duolab will add a “Skin Coach” module that will help consumers track their progress over time and tweak their routines as needed.

“Personalised, personalized skincare is no longer just an option for customers, it’s the norm,” said Sampo Parkkinen, CEO of Revieve. “The future is about coaching clients about their skin and helping them achieve the best skin of their life and the confidence that comes with it. We are honored to partner with Duolab to create inclusive and intimate client experiences and guide users towards achieving their skincare goals by helping them become experts on their skin.

About Revive

Revieve is the preferred provider for brands and retailers across five continents to deliver a personalized, digitally driven brand experience leveraging cutting-edge AI/AR technology. Together with our partners, Revieve has transformed the customer experience for skincare and color cosmetics through its proprietary technology, the Revieve Health-Beauty-Wellness Platform.

With easy-to-use self-diagnosis modules that personalize search, product discovery and shopping experiences, Revieve’s digital beauty platform provides consumers with targeted products, services and treatments. Encompassing all facets of the health, beauty and wellness industry, Revieve’s trusted and optimized modules include AI Skincare Advisor, AI Makeup Advisor, AI Suncare Advisor and AI Nutrition Advisor. The Revieve platform seamlessly integrates personalized shopping solutions, live in-person and video consultations with health and beauty advisors, driving tangible business value by increasing consumer engagement, conversion and basket size across all of the brand’s in-store and online digital touchpoints.


Launched in early 2020, DUOLAB offers consumers breakthrough technology that creates personalized single-dose moisturizers and serums at home. With “mix & match” capsule combinations, the DUOLAB device can create up to 20 different formulas, freshly emulsified and “activated” moments before application. Targeted formulas are 100% preservative-free, packed with natural actives and heated to skin temperature (37-42°C) to promote absorption and add sensory appeal. The airtight capsules and touchless device technology also mean that the formulas are kept sterile throughout the process and no cleaning is required after use.

DUOLAB offers a free recycling program for all of its used capsules and packaging with free return envelopes included with every order and a recycling partnership with Terracycle©.

DUOLAB can be purchased through its recently relaunched e-commerce platforms, currently available in three European marketplaces: uk.duolab.com, ch.duolab.com and fr.duolab.com, as well as selected retail outlets, which may be found online.